Decolux GDPR Privacy Policy

At Decolux, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Decolux UK

[Company Address]

Email: [Contact Email]

Phone: [Contact Number]

 

What Data We Collect

We may collect and process the following types of personal data:

 

• Personal Identification Information: Name, email address, phone number, postal address.

• Demographic Information: Age, gender, preferences, interests.

• Financial Information: Payment card details, billing address.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

How We Collect Data

We collect data using the following methods:

 

• Direct Interactions: You may provide us with your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

 

How We Use Your Data

We will use your personal data in the following circumstances:

 

• To Process Transactions: To manage payments, fees, and charges.

• To Manage Our Relationship with You: To notify you about changes to our terms or privacy policy, to ask you to leave a review or take a survey.

• To Administer and Protect Our Business and This Website: For troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.

• To Deliver Relevant Content and Advertisements: To measure or understand the effectiveness of the advertising we serve to you.

• To Use Data Analytics: To improve our website, products/services, marketing, customer relationships, and experiences.

 

Data Sharing and Disclosure

We may share your personal data with:

 

• Service Providers: Third parties who provide IT and system administration services.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• HM Revenue & Customs, Regulators, and Other Authorities: Based in the United Kingdom who require reporting of processing activities in certain circumstances.

 

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

 

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:

 

• Request Access: To your personal data.

• Request Correction: Of the personal data that we hold about you.

• Request Erasure: Of your personal data.

• Object to Processing: Of your personal data.

• Request the Restriction of Processing: Of your personal data.

• Request the Transfer: Of your personal data.

 

If you wish to exercise any of the rights set out above, please contact us at [Contact Email].

 

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

 

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• WhatsApp: +44 7307 207470
• Phone: +44 1634 907058
• Email: info@decolux.com